Cengage Learning Mastery/Hvac Service Calls

HVAC-R Service CallsCD-ROM Courseware is intended to teach the basics of servicing HVAC-R equipment. The CD-ROM moves from general principles of troubleshooting methods and procedures to working with specific types of equipment. Actual service calls are presented, giving the student insight into authentic job situations. Customer service and safety are always stressed, with certain basic troubleshooting steps presented as universals. Designed to show the student the steps needed to find the problem, not to detail specific repairs, instructors can facilitate discussions through the logical breaks found throughout. The Courseware provides an excellent visual introduction to the most common challenges facing today's HVAC-R technician.