£47.08

Routledge Meeting Customer Needs (Chartered Management Institute Series)

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£47.08 £35.76 £38.23 £40.70 £43.17 £45.64 £48.11 26 January 2026 14 February 2026 06 March 2026 25 March 2026 14 April 2026

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Price distribution over 79 days • 3 price levels

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3 days 75 days 1 day · current 0 19 38 56 75 £37 £42 £47 Days at Price

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Most common price: £42 (75 days, 94.9%)

Price range: £37 - £47

Price levels: 3 different prices over 79 days

Description
This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series. This particular title meets the specific requirements of those taking the Unit DM45 entitled Customer Focus, Marketing and Planning. A new website available for use with the text to provide revision notes and lecturers' notes. This book is ideal for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. Real examples and new case studies are used throughout to illustrate points in a practical context.

Product Specifications
Brand
Routledge
Format
paperback
ASIN
075065984X
Category
Books > Subjects > Business, Finance & Law > Management > Human Resources > Training
Domain
Amazon UK
Release Date
01 October 2003
Listed Since
14 February 2007

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No barcode data available

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