5starcooks Digital Maturity A Complete Guide - 2020 Edition

Digital Maturity is the decisive factor for organizations seeking competitive advantage in an increasingly data-driven market. Yet many firms lack a clear, repeatable process to evaluate where they stand, resulting in fragmented initiatives and wasted investment. The book delivers a structured Self-Assessment built around the RDMAICS framework - Recognize, Define, Measure, Analyze, Improve, Control, Sustain. Each of the seven criteria contains dozens of targeted questions that probe technology adoption, governance, data quality, talent, process integration and cultural readiness. Readers rate every statement on a five-point scale, and the answers are automatically plotted on a radar-chart Scorecard that highlights strengths and blind spots. The visual format lets even non-technical leaders instantly see which Digital Maturity dimensions require immediate attention. The resulting baseline can be saved, re-run annually, and used to track progress over time, providing a quantitative foundation for executive dashboards and board-level discussions. Included Professional Toolkit (40-48 Practitioner Tools): All resources are generated fresh at the time of purchase, ensuring alignment with the latest Digital Maturity standards and best-practice frameworks. The toolkit is organized into ten sections - Getting Started, Assessment and Planning, Models and Frameworks, Processes and Handoffs, Operations and Execution, Performance and KPIs, Quality and Compliance, Sustainment and Support, Advanced Topics, and Reference. It comprises more than 28 Excel workbooks and 16 PDF guides, each containing three sheets or sections (Instructions, Template, Pro Tips & Common Mistakes). Highlights include a maturity assessment workbook with improvement pathways, a gap-analysis matrix, decision-making frameworks with scoring criteria, implementation road-maps, stakeholder maps, process runbooks, KPI dashboard templates, risk matrices, audit checklists, quick-reference cards, and additional reference material. Every deliverable is tailored specifically to Digital Maturity, avoiding generic project-management forms. Every purchase also grants Lifetime Updates. As Digital Maturity concepts evolve and new industry benchmarks emerge, the author will provide refreshed content and updated toolkit files at no additional cost. Buyers can therefore maintain a current, actionable set of resources without the need to buy new editions. This guide is designed for senior professionals who must translate strategic intent into measurable digital outcomes. It is ideal for a Chief Digital Officer planning a company-wide transformation, a Compliance Manager tasked with aligning digital processes to regulatory standards, or a Business Process Analyst who needs a concrete roadmap for improving data-driven operations. Consulting firms that advise clients on digital strategy can also leverage the assessment to diagnose client readiness and to build proposals. Governance committees responsible for overseeing digital initiatives will find the scorecard and toolkit useful for setting targets, monitoring milestones, and justifying investment decisions. In each case, the self-assessment and accompanying tools provide a repeatable method to diagnose gaps, prioritize projects, and report progress to stakeholders. Developed by The Art of Service, business process architects serving over 100,000 professionals across 160 countries since 2000. Every book and toolkit draws on 25 years of operational excellence research and a continuously updated knowledge base spanning hundreds of industry frameworks.