Small Talk (Language In Social Life) - Image 1

£77.08

Routledge Small Talk (Language In Social Life)

Name: Small Talk (Language In Social Life)
Brand: Routledge
Price: 74.77 GBP
Availability: InStock

Call Centre Management

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Description

This study presents a new perspective on small talk and its crucial role in everyday communication. The new approach presented here is supported by analyses of interactional data in specific settings - private and public, face-to-face and telephone talk. They vary from gossip at the family dinner table and intimate 'keeping in touch' phone conversations, to interpersonally-focused talk in institutional settings, such as the government office and the university research seminar. Drawing on a range of methodological approaches, including Discourse Analysis and Pragmatics, Interpersonal Communication and Conversation Analysis, the author elevates small talk to a new status, as functionally multifaceted, but central to social interaction as a whole.

Product Specifications

Brand: Routledge
Format: paperback
ASIN: 0582414261
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 20 June 2000
Listed Since: 12 December 2006

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Routledge Small Talk (Language In Social Life)

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