Connecting Knowledge and Performance in Public Services: From Knowing to Doing - Image 1

£32.78

Cambridge University Press Connecting Knowledge and Performance in Public Services: From Knowing to Doing

Name: Connecting Knowledge and Performance in Public Services: From Knowing to Doing
Brand: Cambridge University Press
Price: 29.98 GBP
Availability: InStock

Economics

Price History & Forecast

Last 34 days • 34 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 34 days • 2 price levels

Days at Price

Current Price

Price Analysis

Most common price: £30 (32 days, 94.1%)

Price range: £30 - £33

Price levels: 2 different prices over 34 days

Description

The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance indicators and the like with which to judge them. This increased scrutiny and performance measurement has undoubtedly produced improved public services. Yet we still have a limited understanding about how this information can be best used to bring about improvements in performance. What goes on inside the 'black box' of public organisations to move from information to action, or from 'knowing' to 'doing'? This book tackles this important question by reviewing a wide range of performance mechanisms. It explores how information about performance can be translated into improvements in services and, conversely, why this does not always happen in practice.

Product Specifications

Brand: Cambridge University Press
Format: Hardcover
ASIN: 0521195462
Category: Books > Subjects > Business, Finance & Law > Economics
Domain: Amazon UK
Release Date: 30 September 2010
Listed Since: 01 March 2010

Barcode

No barcode data available

Cambridge University Press Connecting Knowledge and Performance in Public Services: From Knowing to Doing

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Measuring the Performance of Public Services: Principles and Practice

Theories of Performance: Organizational and Service Improvement in the Public Domain

Public Management and Performance: Research Directions

Managing to Improve Public Services

Managing for Public Service Performance: How People and Values Make a Difference

Oxford University Press - Public Service Improvement Book

Manufacturing Political Trust: Targets and Performance Measurement in Public Policy

Managing and Delivering Performance

Performance Measurement for Health System Improvement: Experiences, Challenges and Prospects (Health Economics, Policy and Management)

Public Provision and Performance: Contributions from Efficiency and Productivity Measurement (0)

Routledge Managing and Delivering Performance - Public Sector

Routledge - Public Service Improvement: Policies and Progress

Public Service Accountability: Rekindling a Debate

Public Service Accountability: Rekindling a Debate

Managing Performance in the Public Sector

Evaluating Public Management Reforms (Managing the Public Services)

Enhancing Public Innovation by Transforming Public Governance

Public Service Operations Management: A research handbook

Managing Organizations to Sustain Passion for Public Service

Performance Through Learning: Knowledge Management In Practice (Improving Human Performance (Hardcover))

Assessing the Performance Advantage of Public-Private Partnerships: A Comparative Perspective

Routledge Open to the Public: Evaluation in the Public Sector

Managing Public Services: Making Informed Choices

Elements of Effective Governance: Measurement, Accountability and Participation: 126 (Public Administration and Public Policy)