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Routledge The Routledge Handbook of Language and Professional Communication (Routledge Handbooks in Applied Linguistics)

Name: The Routledge Handbook of Language and Professional Communication (Routledge Handbooks in Applied Linguistics)
Brand: Routledge

Call Centre Management

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The Routledge Handbook of Language and Professional Communication provides a broad coverage of the key areas where language and professional communication intersect and gives a comprehensive account of the field. The four main sections of the Handbook cover: Approaches to Professional Communication Practice Acquisition of Professional Competence Views from the Professions This invaluable reference book incorporates not only an historical view of the field, but also looks to possible future developments. Contributions from international scholars and practitioners, focusing on specific issues, explore the major approaches to professional communication and bring into focus recent research. This is the first handbook of language and professional communication to account for both pedagogic and practitioner perspectives and as such is an essential reference for postgraduate students and those researching and working in the areas of applied linguistics and professional communication.

Product Specifications

Brand: Routledge
Format: hardcover
ASIN: 0415676193
Category: Books > Subjects > Business, Finance & Law > Management > Call Centre Management
Domain: Amazon UK
Release Date: 19 February 2014
Listed Since: 10 February 2012

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Routledge The Routledge Handbook of Language and Professional Communication (Routledge Handbooks in Applied Linguistics)

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