Public Service Logic: Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery (Routledge Critical Studies in Public Management) - Image 1

£44.64

Routledge Public Service Logic: Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery (Routledge Critical Studies in Public Management)

Name: Public Service Logic: Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery (Routledge Critical Studies in Public Management)
Brand: Routledge
Price: 44.64 GBP
Availability: InStock

Management

This is the usual price. Wait for it to drop, or tell us your number.

£45 today · usual range £40–£46 · best ever £40

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 86 days · 86 data points (no recent data)

Historical

Generating forecast…

Price Distribution

Price distribution over 86 days • 3 price levels

Days at Price

Current Price

Price Analysis

Most common price: £46 (44 days, 51.2%)

Price range: £40 - £46

Price levels: 3 different prices over 86 days

Description

This bookis based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.

Product Specifications

Brand: Routledge
Format: paperback
ASIN: 0367539330
Category: Books > Subjects > Business, Finance & Law > Management
Domain: Amazon UK
Release Date: 29 April 2022
Listed Since: 03 March 2022

Barcode

No barcode data available

Routledge Public Service Logic: Creating Value for Public Service Users, Citizens, and Society Through Public Service Delivery (Routledge Critical Studies in Public Management)

This is the usual price. Wait for it to drop, or tell us your number.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Non-profit Organizations and Co-production: The Logics Shaping Professional and Citizen Collaboration (Routledge Studies in the Management of Voluntary and Non-Profit Organizations)

Ethics and Management in the Public Sector (Routledge Masters in Public Management)

Social Procurement and New Public Governance (Routledge Critical Studies in Public Management)

For Public Service: State, Office and Ethics (CRESC)

New Public Management and the Reform of Education: European lessons for policy and practice

Performance Management in the Public Sector (Routledge Masters in Public Management)

Public Administration Reformation: Market Demand from Public Organizations (Routledge Critical Studies in Public Management)

Problem-solving and Learning for Public Services and Public Management: Theory and Practice (Springer Texts in Business and Economics)

The Public Policy Process

Challenges to Public Value Creation: Authority, Process, and Complexity (Public Sector Organizations)

Trust, Power and Public Sector Leadership: A Relational Approach (Routledge Studies in Trust Research)

Re-imagining Government: Public Leadership and Management in Challenging Times

Experiments in Public Management Research: Challenges and Contributions

Public Sector Reform and Performance Management in Emerging Economies: Outcomes-Based Approaches in Practice (Routledge Studies in Management, Organizations and Society)

Developing Community-Led Public Libraries: Evidence from the UK and Canada

Valuing Public Innovation: Contributions to Theory and Practice

Monitoring Performance in the Public Sector: Future Directions from International Experience (Comparative Policy Evaluation)

Co-Production of Public Services and Outcomes

Public Service Media in Europe: Law, Theory and Practice (Routledge Research in Media Law)

Public Administration: Research Strategies, Concepts, and Methods

Performing the State: Critical encounters with performance measurement in social and public policy

Improving Local Government Performance through Benchmarking

Insights of Administrative Thinkers: Exploring the Foundations of Public Administration

The Changing Public Sector: A Practical Management Guide