Assessment and Accountability in Reference Work: 7 (Routledge Library Editions: Library and Information Science) - Image 1

£106.83

Routledge Assessment and Accountability in Reference Work: 7 (Routledge Library Editions: Library and Information Science)

Name: Assessment and Accountability in Reference Work: 7 (Routledge Library Editions: Library and Information Science)
Brand: Routledge
Price: 106.83 GBP
Availability: InStock

Words, Language & Grammar

It has never been this cheap. We have no record of a lower price.

£107 today · cheaper than every other day in the last 3 months

NEW HERE?

Amazon shows you one price. We show you all of them.

Tosheroon watches Amazon prices so you don't have to. Every product on Amazon has a price history — we make it visible. Set the price you'd actually pay, and we'll email you the second it gets there. No app, no account, one email.

WHAT'S ON THIS PAGE

↓ Price chart
when this has been cheap or pricey

↓ Forecast
where the price is heading next

↓ Statistics
all-time high & low, recent range

↑ Price alert
name your number, we'll email you

Price History & Forecast

Grey patches = out of stock. Cheaper = lower on the chart. Hover for exact prices.

Last 2 days • 2 data points (No recent data available)

Historical

Generating forecast...

Price Distribution

Price distribution over 2 days • 1 price levels

Days at Price

Price Analysis

Most common price: £107 (2 days, 100.0%)

Price range: £107 - £107

Price levels: 1 different prices over 2 days

Description

This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.

Product Specifications

Brand: Routledge
Format: Hardcover
ASIN: 0367361035
Category: Books > Subjects > Reference > Words, Language & Grammar
Domain: Amazon UK
Release Date: 20 December 2019
Listed Since: 21 August 2019

Barcode

No barcode data available

Routledge Assessment and Accountability in Reference Work: 7 (Routledge Library Editions: Library and Information Science)

It has never been this cheap. We have no record of a lower price.

Price History & Forecast

Price Distribution

Price Analysis

Description

Product Specifications

Barcode

Similar Products You Might Like

Assessing Academic Library Performance: A Handbook (Medical Library Association Books Series)

Opportunities for Reference Services: The Bright Side of Reference Services in the 1990's: 64 (Routledge Library Editions: Library and Information Science)

Assessing Service Quality: Satisfying the Expectations of Library Customers

Technical Services in the 21st Century: 42 (Advances in Library Administration and Organization, 42)

The Changing Academic Library: Operations, Culture, Environments (ACRL Publications in Librarianship)

Catalysts for Change: Managing Libraries in the 1990s: 14 (Routledge Library Editions: Library and Information Science)

Profiles of Academic Library Reference Services Management

Reference Services and Media

Reference Services and Media

Routledge Electronic Resources: Use and User Behavior Book

Library Programs and Services: The Fundamentals (Library and Information Science Text Series)

Positioning the Academic Library within the University: Structures and Challenges

Academic Librarianship

Libraries Act on Their LibQUAL+ Findings: From Data to Action

Effective School Librarianship: Successful Professional Practices from Librarians around the World: Volume 1: The Americas and Europe

Cases on Research Support Services in Academic Libraries

Continuing Education of Reference Librarians: 21 (Routledge Library Editions: Library and Information Science)

Profiles of Academic Library Efforts in Bibliometrics & Altmetrics

Libraries in the Information Age: An Introduction and Career Exploration (Library and Information Science Text Series)

Handbook of Research on Knowledge and Organization Systems in Library and Information Science

Assessment and Advocacy: Using Project Outcome for Academic Libraries

Advances in Library Administration and Organization: 22

Routledge - The Teaching Library: Assessing Information Literacy

Routledge - Integrating Library Use Skills Into Curriculum