Cengage Learning Supervision (ISE): Concepts and Practices of Management

"Supervision: Concepts and Practices of Management, 10e" presents a study of traditional management principles, theories and practices along with skill-building applications that prepare students to one day work as supervisors. The new edition expands coverage of hot topics like crisis management, exporting of America's jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. The new, highly-effective cases incorporate role-playing components to maximize in-class participation and retention.