Elsevier Smart Product-Service Systems

Smart Product-Service Systems draws on innovative practice and academic research to demonstrate the unique benefits of Smart PSS and help facilitate its effective implementation. This comprehensive guide explains how Smart PSS reshapes product-service design in several unique aspects, including a closed-loop product design and redesign manner, value co-creation with integrated human-machine intelligence, and solution design context-awareness. Readers in industry as well as academia will find this to be an invaluable guide to the current body of technical knowledge on Smart Product-Service Systems (Smart PSS), future research trajectories, and experiences of implementation. Rapid development of information and communication technologies, artificial intelligence, and digital technologies have driven today’s industries towards the so-called digital servitization era. As a result, a promising IT-driven business paradigm, known as Smart Product-Service Systems (Smart PSS) has emerged, where a large amount of low cost, high performance smart, connected products are leveraged, together with their generated on-demand services, as a single solution bundle to meet individual customer needs. Review Draws on innovative practice and academic research to demonstrate the unique benefits of Smart PSS and facilitate its effective implementation From the Back Cover Smart Product-Service Systems draws on innovative practice as well as academic research to demonstrate the unique benefits of Smart PSS, and to facilitate its effective implementation in industry. Rapid development of information and communication technologies, artificial intelligence, and digital technologies have driven todays industries towards the so-called digital servitization era. As a result, a promising IT-driven business paradigm, known as Smart Product-Service Systems (Smart PSS) has emerged, where a large amount of low cost, high performance smart, connected products are leveraged, together with their generated on-demand services, as a single solution bundle to meet individual customer needs. This comprehensive guide explains how Smart PSS reshapes the product-service design in several unique aspects, including a closed-loop product design and redesign manner, value co-creation with integrated human-machine intelligence, and solution design context-awareness. Readers in industry as well as academia will find this to be an invaluable guide to the current body of technical knowledge on Smart Product-Service Systems (Smart PSS), future research trajectories, and experiences of implementation. About the Author Dr. PAI ZHENG is currently an Assistant Professor in the Department of Industrial and Systems Engineering, at the Hong Kong Polytechnic University, HKSAR. Before this, he has been a Research Fellow in the Delta-NTU Corporate Laboratory for Cyber-Physical Systems, in the School of Electrical and Electronic Engineering, at Nanyang Technological University, Singapore from Jan. 2018 to Sep. 2019. His research interest mainly lies in smart product-service systems, engineering design informatics, and manufacturing digital servitization. He is a Member of ASME (2017- ), IEEE (2017- ), CMES (2018- ). He also serves as the Associate Editor of IET Collaborative Intelligent Manufacturing, Editorial Board Member of Advanced Engineering Informatics, guest editor and referee for many high impact international journals in the manufacturing/industrial engineering field. Chun-Hsien Chen is an Associate Professor at the School of Mechanical & Aerospace Engineering of Nanyang Technological University, Singapore, where he is also Director of the Design Stream, and Deputy Director of MSc in Smart Product Design Program. He has several years of product design & development experience in industry. His teaching and research interests are in collaborative/human-centric/ consumer-oriented product design and development, knowledge