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The Stationery Office ITIL foundation handbook: [Japanese translation of ITIL foundation handbook- pack of 10]

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Description
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

Product Specifications
Brand
The Stationery Office
Format
paperback
ASIN
0113314612
Category
Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain
Amazon UK
Release Date
23 June 2015
Listed Since
21 June 2015

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