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The Stationery Office ITIL V3 foundation hêndbog - (Swedish Translation of the ITIL V3 Foundation Handbook PACK of 10)

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Description
This reference revision guide has been designed to help students sitting the Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the process and functions in the lifecycle including value, scope, activities and metrics.

Product Specifications
Brand
The Stationery Office
Format
paperback
ASIN
0113312571
Category
Books > Subjects > Business, Finance & Law > E-Commerce > Managers' Guides to Computing
Domain
Amazon UK
Release Date
29 July 2010
Listed Since
03 August 2010

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