William Andrew Quality Management in Plastics Processing

Quality Management in Plastics Processing provides a structured approach to the techniques of quality management, and covers the main topics of relevance to plastics processors. The book s focus isn t just on implementation of formal quality systems such as ISO 9001, but about real world, practical guidance in establish good quality management. Ultimately, improved quality management delivers better products, higher customer satisfaction, increased sales and reduced operation costs. This book will help you get there. The book goes back to basics to provide all of the essentials for plastics processors in an easily accessible format. It helps practitioners who are wondering where to start implementing quality management techniques in their business, focusing on the key management and technical issues for each topic covered in the book including raw materials, processing, and operations. The book provides a road-map to cover all of a company s operations, from people through to product design, sales/marketing, and production all of which are impacted by (and involved in) the implementation of an effective quality management system. It also emphasizes, and helps to generate, a culture of continuous improvement in the plastics industry. The actions recommended in this book should be easily undertaken by most people in the plastics processing industry. Deliver better products, higher customer satisfaction, and increased profits with easily applicable guidance to establish good quality management in the plastics industry. Helps engineers and technical personnel in the plastics industry to start a process of continuous improvement in their company. Provides practical guidance to help plastics processing companies to organize, stimulate and complete effective quality improvement projects.